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We are the world's largest integrator of Bitrix solutions, having completed more than 1,200 projects in the last 10 years. Within our staff, we have more than 300 Bitrix specialists, including software engineers, software architects, analysts, UX-UI designers as well as project managers.
Organize your customer base management and sales in a single system: CRM, corporate communication, contact center, project management, online marketing, calendars and much more
Benefits of Bitrix24
Eliminate repetitive tasks and supercharge your growth with automated workflows
Bring all interactions and projects into one single shared space
See results faster with collaborative sharing and variety of communication options
Plan short-term, long-term, and never miss a deadline
Create to-do lists, assign priorities, and track progress
Access all files and documents from a central entry point

What is Bitrix24?

CONTACT CENTER
WEBSITES
CRM
TASKS AND PROJECTS
COMMUNICATIONS
Communications
Your company. United.

Activity stream, group chat, calendars, workgroups and other collaboration tools at your disposal.
Get more done.

Gantt, Kanban, time tracking, workload planning, external users and more.
Tasks and projects

CRM
Improve conversion rates, automate marketing and serve your customers better with our free CRM.
COMMUNICATIONS
TASKS AND PROJECTS
CRM
CONTACT CENTER
WEBSITES
Your company. United.

Activity stream, group chat, calendars, workgroups and other collaboration tools at your disposal.
Communications
Get more done.

Gantt, Kanban, time tracking, workload planning, external users and more.
Tasks and projects
Grow your sales.

Improve conversion rates, automate marketing and serve your customers better with our free CRM.

CRM

Love your clients

Provide real time support via popular communication channels. Social networks, messengers, telephony, email or live chat.

Contact Center

Websites that sell

Stunningly beautiful websites and landing pages, ready to help you sell your products and services in minutes.
Websites
Book a free demo!
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Bitrix24 Tools

Customer Contact Center

Having a reliable CRM to use is something companies rely on to help their sales department succeed. There are many features to Bitrix24 that help companies increase communication, track progress more efficiently, and work as a more cohesive company. Our platform helps provide companies with CRM tools, calendars, email, social networks, and more. With so many valuable features, it is hard to narrow down why your company will love this CRM, but here are some of the most popular features available with Bitrix24.
Other tools that are important in customer contact services are for social media management. Our client management tools support the most popular platforms and networks. This allows you to help customers in a way that is best for their needs. When clients feel heard and valued, they are more likely to keep coming back for your products and services. They are also more likely to recommend your company to others.

Detailed Reports

Reporting just got faster and easier. With our project management tool, you can save a lot of time and energy creating customized reports for clients and management. Since all the required information is centralized to one spot, you can create advanced reports with only a few clicks.

Sales Pipeline
Managing a sales pipeline is a big job. Having a CRM that can track potential customer progress is a great way to let sales teams watch the progress. The better the management of the sales pipeline is, the more successful a sales team can act to help leads through it. With Bitrix24, your teams will have all the tools they need in one program.

Invoices Inside the CRM

Creating invoices is easier with Bitrix24. Not only can our software help create the invoices, but it also tracks hours and projects for individual clients. With all the information in one place, managers and billing can easily communicate prices, view or create contracts, and send off invoices for payment. If a client asks for a breakdown of costs for products or services, it is easily located in the same CRM software for quick reference.

Lead Tracking and Web Forms

A vital part of capturing leads is keeping the information for tracking purposes. Bitrix24 can help manage your information for better lead management and tracking. Users can watch as leads move through the sales funnel, giving more opportunity to act at critical points. If you need help capturing leads through web forms, Bitrix24 can help with that too. Just use our tools on your website to easily ask visitors for their information.
Multichannel Communication
Communication within a company is key to working as a team. With Bitrix24, there are many channels of communication available to keep everyone on track and informed. From live chats and comment boxes in tasks to built-in telephony services for web calls, there is no reason that team members should not be communicating with each other. If you are looking for multichannel communications with customers, we have just as many options for that too.

Marketing Automation

Take some work off your plate by using the Bitrix24 marketing automation features. Create an email marketing campaign and use the tools to send them out on a schedule. Create custom task templates to automatically renew every week, month, or build a customized timetable. This way, marketing tasks and efforts are done more consistently and never forgotten.
Bots and AI

If your company is small, you may need some extra help. With bots and AI through Bitrix24, your company just gained more resources and hands to help with customer support. Utilizing bots and AI on your website to answer common customer questions through chat features frees up employees for other tasks.

Sales analytics

The more data that companies can use, the better decisions they can make. One of our CRM software tools is tracking sales analytics. Sales teams require this data to know what tactics are working, where customers are coming from, tracking leads, and knowing where certain cuts can be made. This CRM software not only helps sales teams strategize but also helps managers work out their budgets for the year.

Mobile App

Take Bitrix24 with you on the go. With our easy-to-use mobile app, everyone on your team can have access to all the features Bitrix24 offers on a desktop from your phone. Having the mobile app gives you more flexibility to work from anywhere at any schedule. Since information can be accessed in cloud storage, it does not take up all your storage either. If your company depends on employees being in multiple locations, being in client meetings, working on the road, or working from home, having access to all the CRM software tools through the mobile app is a fantastic benefit.

CRM Software Tool

Bitrix24 is the CRM tool your company needs to improve its performance. Being more organized is one of the best features for helping companies to improve. There are also more chances for teams to communicate with each other and clients. Sales teams and management like Bitrix24 because they can watch a customer move through the sales pipeline and leverage critical points. With the ability to put notes in the tool, employees are kept current and informed on all client interactions.

Learn more about Bitrix24
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